- Shipping & Returns-Refunds
Shipping & Returns-Refunds
We reserve the right to refuse service.
STORE CREDITS ONLY Absolutely NO REFUNDS!!!
All unopened items may be returned within 7 days of delivery for store credit only!!(Excluding undergarmets and accesorries)
Items must be returned with all labels intact and be free of stains, damages, and/or odor (Smoke,etc)
Return shipping is the responsibility of the customer unless the return is a result of our error( Incorrect or defective item etc)
IF ITEM IS DEFECTIVE PLEASE CALL STORE IMMEDIATELY DO NOT SEND IN PACKAGE WITHOUT SPEAKING WITH A REPRESENTATIVE.
Please note that original shipping charges are non-refundable.
We are not responsible for lost packages or unclaimed packages , All Priority Mail packages are shipped with Signature Confirmation with Insurance up to $100
In the event a package is unclaimed Usps will return back to House of Tinks, We will contact you to advise and a reshipment charge will be accessed.
If no contact is made within 60 days, we will issue a store credit minus shipping and handling on all unclaimed packages.
In the event of a lost package the customer must file a claim directly with USPS and is not the responsibility of House of Tinks
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world.
Please allow 1-2 business days for processing
Priority Domestic Shipping is 3-5 business days Insured
DHL EXPRESS INTERNATIONAL 3-5 Business Fully Trackable
USPS International Shipping 7-10 Business Days.
Domestic Express Orders 1-2 Business Days
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Custom Duties & Tax
House of Tinks Is not responsible for Customs, Duties and Taxes for further information please contact your local custom office.